Last Updated: [22/04/2025]
1. Acceptance of Terms
By accessing and using Formal News (the “Website”) and the support services offered by [Your Company Name] (“we,” “us,” or “our”) (collectively, the “Services”), you (the “User” or “you”) agree to be bound by these Terms and Conditions (the “Terms”). If you do not agree to these Terms, you should not access or use the Website or Services.
2. Description of Services
We provide independent third-party technical support for streaming devices via phone. Our Services are designed to assist with common issues such as setup, connectivity problems, remote control troubleshooting, and general streaming guidance. We are not affiliated with, endorsed by, or officially connected to any specific streaming device manufacturer.
3. User Responsibilities
By using our Services, you agree to:
- Provide accurate and complete information when requesting support.
- Follow the instructions and guidance provided by our support technicians.
- Use our Services in a lawful and responsible manner.
- Understand that while we strive to resolve issues, we cannot guarantee a resolution in all cases.
- Be responsible for any fees associated with our Services as outlined on our Website or communicated to you.
4. Payment and Fees
[Clearly outline your payment terms, including how fees are calculated, accepted payment methods, and any refund policies. If you have a separate pricing page, you can refer to it here.]
5. Disclaimer of Warranty
THE WEBSITE AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. WE DO NOT WARRANT THAT THE WEBSITE OR SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. ANY RELIANCE ON THE WEBSITE OR SERVICES IS AT YOUR OWN RISK.
6. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL [YOUR COMPANY NAME] BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR INABILITY TO ACCESS OR USE, THE WEBSITE OR SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE WEBSITE OR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US, IF ANY, FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.
7. Intellectual Property
The Website and its original content, features, and functionality (including but not limited to text, graphics, logos, and software) are and will remain the exclusive property of [Your Company Name] and its licensors. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
8. Links to Third-Party Websites
The Website may contain links to third-party websites that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any third-party websites.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.
10. Dispute Resolution
[Outline the process for resolving any disputes that may arise, such as negotiation, mediation, or arbitration, and specify the jurisdiction for legal proceedings.]
11. Termination
We may terminate or suspend your access to the Website and/or Services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.
12. Entire Agreement
These Terms constitute the entire agreement between us regarding the Website and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written, between us.
13. Modifications to These Terms
We reserve the right to modify or revise these Terms at any time without prior notice. By continuing to access or use the Website or Services after any such modifications, you agree to be bound by the revised Terms. It is your responsibility to review these Terms periodically for changes.
14. Contact Us
If you have any questions about these Terms, please contact us at:
Email: SUPPORT@FORMALNEWS.US
Important Considerations:
- Specificity: You must fill in all the bracketed information with details specific to your website, services, payment terms, and legal jurisdiction.
- Legal Compliance: This is a general template. You need to ensure it complies with all laws applicable to your business and your users.
- Payment and Refund Policy: Clearly detail your payment processes and refund policy (if any).
- Jurisdiction: Carefully consider and specify the governing law and dispute resolution process.
- Legal Counsel: It is absolutely essential to consult with legal counsel to create Terms and Conditions that are legally sound and accurately reflect your business practices and protect your interests. This template is for informational purposes only and should not be considered legal advice.
