Privacy Policy

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Effective Date: [22/04/2025]

1. Introduction

Formal News.us (“we,” “us,” or “our”) respects the privacy of our users and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [Your Website Name] (the “Website”) and use our support services (the “Services”).   

2. Information We Collect

We may collect the following types of information from you:

  • Personal Information You Provide: This includes information you voluntarily provide to us when you contact us for support, such as your name, email address, phone number, and any other information you choose to share related to your support request.
  • Usage Data: We may collect information about how you use our Website and Services, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits.  
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other similar technologies to collect information about your browsing activities on our Website. You can control cookies through your browser settings. [Explain the types of cookies you use and their purpose.   

3. How We Use Your Information

We may use your information for the following purposes:

  • To provide and maintain our Services, including responding to your support requests.  
  • To communicate with you, such as sending you updates, and administrative messages.
  • To improve our Website and Services based on usage patterns.
  • To personalize your experience on our Website.
  • To monitor and analyze Website usage and trends.
  • To detect, prevent, and address technical issues and security incidents.  

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share information with third-party service providers who assist us in providing our Services (e.g., hosting providers, analytics providers). These providers are contractually obligated to protect your information.   

    Legal Compliance: We may disclose your information if required to do so by law or in response to valid legal process.   

  • Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred to the acquiring entity.   

We do not sell your personal information to third parties. [If you do sell personal information under the definition of laws like CCPA, you need to clearly disclose this and provide opt-out mechanisms.]

5. Your Rights and Choices

You may have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:  

  • The right to access your personal information.
  • The right to correct inaccuracies in your personal information.
  • The right to request the deletion of your personal information.  
  • The right to object to or restrict the processing of your personal information.
  • The right to data portability.  
  • The right to withdraw your consent (where applicable).  
  • [Specify rights under laws like CCPA or GDPR if applicable to your users, and explain how users can exercise these rights, referencing your CCPA section if you have one.]

To exercise these rights, please contact us at:

Email: [email address removed] Phone: [Your Phone Number] Mail: [Your Physical Address, if applicable]

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.  

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.  

8. Children’s Privacy  

Our Website and Services are not intended for children under the age of [Specify Age]. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete it.  

9. Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.  

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes.  

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:  

Email: support@formalnews.us

Important Considerations:

  • Specificity: You must fill in all the bracketed information with details specific to your website and business practices.
  • Legal Compliance: This is a general template. You need to ensure it complies with all laws applicable to your users and your business operations (e.g., GDPR if you have EU users, CCPA if you have California users).
  • Cookie Policy: You may need a separate Cookie Policy that provides more detailed information about the cookies you use and how users can manage their preferences.
  • Transparency: Be transparent and clear about your data collection and usage practices.
  • Legal Counsel: It is absolutely essential to consult with legal counsel to create a privacy policy that is legally sound and accurately reflects your business practices. This template is for informational purposes only and should not be considered legal advice.

Formal News Support is an independent third-party service provider offering technical support for streaming devices. We are not affiliated with, endorsed by, or officially connected to Roku, Inc., or any other streaming brand. “Roku” is a registered trademark of Roku, Inc., used here for descriptive purposes only. For official support, please visit the manufacturer’s website.

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